Viber community is growing bigger day by day. Viber has many features for business such as Viber Community, Business Messaging, Viber Sticker, Viber Bot, and new feature Viber Lens. Viber integrated with Snapchat to their application so users can experience AR filers and Games like Snapchat.
Viber Community
Viber lens is not just a fancy thing. It may be beneficial for us when we build the campaign strategically. Viber Lens is almost the same as Instagram/Facebook filters which are familiar to us. Almost every brand has a Viber channel and some even have Viber bots for their campaigns. The problem is that attracting audiences to the Viber channel might be difficult. This is because the experience Facebook or Instagram social media and Viber Channel are different and the Viber experience is more like messaging experience. So Brands need to have followers on their Viber channel in order to engage with their audiences on Viber Channel by sharing marketing messages at one-to-many communication. In order to attract followers to Viber Channel, Brands need to run campaigns on other media such as Facebook, Instagram, and Display Ads or within Viber app. Without value for audiences, they can’t join Brand Viber Channel easily. So we need to create value for audiences to join the Viber Channel or to engage with Viber Bot.
Viber Horoscope Lens for Viber Horoscope Chatbot
Just like Facebook/Instagram filters, Brands can run social contest campaigns like Photo or Video Contests and earn user-generated content with Viber Lens. This integrated marketing campaign will share on Omni-channels and the objective is to boost followers in Viber Channels. The campaign mechanism is that users need to take photos with Viber Lens which is only available on Brand’s Viber Channel and share the photo on social media to participate in the campaign. So they need to follow Viber Channel and use Brand’s Viber Lens. The benefit for brands is not ended here, Brands can also earn user-generated contents which are shared by users on other channels. Therefore, Brand Awareness can be increased at the same time. This is just an example of the Viber Lens Campaign. Other campaign mechanisms, such as Viber Lens and Viber Bot combo campaign, can be also built based on the Brand’s objectives.
If you are interested to launch Viber Lens, feel free to contact us. We pride ourselves in helping Viber to launch 4 Viber Lens for Myanmar Market.
There are two common objectives used to run interactive marketing campaigns on digital. This is a campaign for engagement at the MOFU level and a campaign to increase sales at the BOFU level.
Engagement campaigns are not about immediately boosting sales, but about engaging customers by offering something valuable for audiences. For this reason, if sales do not increase immediately, but because of the rewards and attention of gamification, those who do not know your brand/product will gain awareness through this campaign. Engagement from the campaign can establish a relationship between the brand and the customer who has not yet purchased. Customers who already know the brand will be excited and fun when they join the campaign, remembering your brand and getting stronger brand recall, and will be ready to choose your brand when they consider buying your brand’s product category. Therefore, in addition to Affective emotional ads that can make an emotional connection with the audiences that usually run at the Consideration stage, such gamification engagement campaigns can help to build desire for your brand.
Sales promotion campaigns are, as we all know, a form of lottery (lucky draw) that buys our product. By using tech, it is much more efficient and effective than traditional campaigns due to the benefits such as can retrieve the data of the winners, can generate leads by adding an opt-in form, and real-time control over the prize. Instead of trying to win a lottery by buying your product, you can use a coupon campaign to get traffic to your store or website by spreading coupon voucher codes. rangoon.tech is offering digital sales tools such as Spin & Win and Digital Scratch Card at affordable prices.
Any retailer knows that the key to creating — and then replicating — successful ecommerce campaigns is measuring their effectiveness. Whether they track revenue or total customer acquisition, retailers have a number of metrics at their disposal to help them estimate the marketing ROI of any “conventional” ad they launch.
Augmented reality (AR) campaigns, which are growing in popularity (mobile AR ad placement, for example, is predicted to go from $1.36 billion in 2020 to $6.68 billion by 2025), are no different.
Even though AR is a relatively new medium, that doesn’t mean that retailers that use it are left in the dark when it comes to evaluating the performance of their campaigns. Quite the opposite. Through AR analytics such as impressions, engagement rate, and dwell time, businesses can measure the exact impact their AR experiences have on their customers — and their bottom line.
“I’ve been in advertising a long time and I’ve never heard of 70% of people asking for more ads of any kind in any context,” said Jake Moskowitz, head of data strategy and the Emodo Institute at Ericsson.
The fact that people enjoy looking at AR ads means that they generally spend more time interacting with them and are more likely to remember them. Our own research shows that the average dwell time on an AR ad is 75 seconds — 4 times longer than the average dwell time on mobile video. Furthermore, AR experiences typically result in 70% higher memory recall.
Users that really like an AR ad may choose to show it to their family or friends. According to Media Post, people share more than half of AR ads they see with others, making AR campaigns one of the easiest ways for brands to encourage word-of-mouth.
Looking at the above benefits of AR, incorporating this technology into your ecommerce strategy may seem like a no-brainer. But how can you actually prove that AR campaigns are working for your business?
The immersive nature of AR can make the metrics you’ve previously used seem redundant. The good news is that, as we have mentioned already, there are plenty of other metrics you can track to measure the efficacy of your AR campaign, be it an AR-enhanced product page, an immersive ad, or a social media filter.
Below are all the AR analytics metrics we provide in our own AR commerce unit, and which you should think about tracking too. Remember that there isn’t one specific metric that is better than others at indicating the success of your campaign. Rather, the power lies in taking a more holistic approach. By looking at all the different data points available, you can draw powerful conclusions about your AR campaigns.
The following AR analytics metrics are useful for tracking shopper interactions on your site’s product pages:
Clickthrough rate: The percentage of users who clicked through to view a product in 3D or AR. An important metric, the clickthrough rate tells you how many people are interested in visualising your products in 3D/AR.
Conversion rate: The conversion rate when a product was viewed in AR compared to when it was only viewed as a 2D photo or video. The Australian shoe brand Rollie Nation saw a 39% monthly growth in conversions after integrating AR into their ecommerce strategy.
Dwell time: How long 3D/AR viewers spent on a page compared to non-3D/AR viewers. This metric lets you know by how much time AR increases engagement. For instance, we found that after enhancing their product pages with 3D/AR, one of our furniture clients increased their dwell time by 1 minute compared to similar product pages without 3D/AR. And Rollie Nation experienced a 28.45% increase in time shoppers spent on the product page after incorporating AR.
Add to basket rate: The percentage of visitors who added a product to their basket after seeing it in 3D/AR compared to non-3D/AR viewers. This metric tells you the number of users that considered purchasing an item after viewing it in 3D/AR vs non-3D/AR viewers. The women’s fashion and accessories brand Rebecca Minkoff found that shoppers who interacted with a product in AR were 65% more likely to add the item to their carts.
Unique/Return users: How many 3D/AR shoppers were new/return users vs non-3D/AR viewers. Another crucial metric, this one lets you know whether your 3D/AR experience encouraged people to return to your store.
Return rate: The number of customers who returned products after seeing them in AR compared to non-3D/AR viewers. This metric tells you whether or not visualising products in 3D/AR can reduce product returns. After the pet brand Gunner Kennels developed 3D models of its dog crates that customers could view in AR, their returns decreased by 5%.
The following AR analytics metrics are important for 3D display ads, like Google Swirl:
Impressions: How many people were shown your 3D ad.
Engagement: The percentage of users that engaged with the 3D ad, whether by rotating the 3D model or expanding the ad. The 3D Google Swirl ad we developed for MG Motor drove an 8x (800%) higher engagement rate when compared to rich media and a 25% higher engagement rate than automotive vertical benchmarks.
Clickthrough rate: The number of people that clicked on the ad after they were shown it.
Full-screen: The number of viewers that made the ad full-screen. This metric indicates high engagement with the ad.
Interaction time: How much time people spent interacting with a 3D ad, for example, rotating the product in the ad or zooming in and expanding the creative. Overall, people spent 4,600 hours interacting with the MG Motor 3D Swirl Display ad.
The following AR analytics metrics are crucial for understanding how your AR social commerce campaigns are performing.
Impressions: The number of people that saw your campaign. The AR filter we created for Maybelline’s ‘#LiftMyMood’ campaign, which had users trying different lip shades as a way to boost their mood, resulted in more than three billion impressions.
Opens/Scans: How many times a user either opened or scanned an AR effect. The AR filter we developed for NYX Professional Makeup’s “Haunted Dollhouse” campaign transformed users into five different “haunted” dolls to show them what they would look like wearing a particular makeup look. The experience was opened 2.1 million times in the US.
Captures: How many people captured an AR experience by taking a photo or video of it.
Shares: The number of users that shared an AR experience or effect with their friends and followers.
Engagement Rate: How many users interacted with the AR experience, for instance, liked it, commented on it, or shared it.
Dwell Time: How long on average people looked at the AR experience.
Unique Users/Return Users: How many return users (i.e., people who have interacted with your brand before) and unique users (i.e., people who are new to your brand) saw and engaged with your AR campaign.
Conversions: The percentage of people that saw your campaign and completed a desired action, for example, entered a contest, shared it with their friends, or made a purchase. The AR experience we developed for ViacomCBS to publicise ‘The SpongeBob Movie: Sponge on the Run’ in the US resulted in 181,000 entries being made to weekly sweepstakes and a 29% lift in sales.
Measuring your AR campaign with AR analytics
As AR continues to evolve, it is likely that the number of metrics available to brands for tracking their campaigns will also increase. However, even right now, AR analytics provides measurable and accurate user engagement data that can give businesses a good indication as to whether their AR campaign is working or not.
Melvita is an international retailer of durable body, face and home products. Since it’s foundation in 1983 they’ve only been growing. Developing natural and organic products have always been their main focus. That’s one of the reasons they were searching for a more durable coupon approach rather than using traditional paper. Getting in touch with Coupontools was a first, great step to make this happen.
How the campaign worked: First, Melvita created a regular mobile coupon using the convenient Coupontools software.
For the distribution of the coupon, Melvita Hongkong chose Facebook. They have 285k page likes, which resulted in a strong, natural reach for the campaign. Customers who stumbled on the coupon, had to register themselves in order to unlock the discount. MelvitaHK used the social login option (Facebook or mail) which really simplified the user registration. Users could also register in the traditional way, by entering their personal details.
When successfully registered, the customer has access to the discount. They had the choice to either use it immediately or save2email, to use it later. This coupon page also included an overview of all the participating redeem locations.
For the validation of the digital coupon, clients have to show their coupon to the cashier at the redeem location. The cashier enters the unique location password on the customer’s mobile device for secure validation of the mobile coupon, guaranteeing every coupon can only be used once.
Why this approach: MelvitaHK opted for this approach to enrich their customer database. Using mobile it’s not about handing free discounts. It’s giving away strategic discounts with a return of investment in the shape of customer data. Using Facebook as a distribution method, resulted in a very accessible discount coupon for the audience. The validation process, using unique passwords for every redeem location, made it possible for MelvitaHK to track the Coupon validations per location. It granted insights such as which location is the most popular.
The Campaign Summary:
MelvitaHK created the coupon using the Coupontools software
Everyone knows the traditional paper scratch cards and the fun and suspense it provides. However, digital scratch cards go beyond that. Digital scratch cards are digital gamified coupons where you need to scratch to win something. It’s interactive, possible to capture data, and every step in the flow is trackable.
Reasons to use digital scratch cards to improve your restaurant’s conversions
Generate more traffic By distributing interactive digital scratch cards, your restaurant will generate more traffic. Customers love to play a game and the fun and suspense it provides. Especially when there are valuable discounts at stake. The only thing you have to keep in mind is that the discount should be valuable enough to make an effort to visit your restaurant and redeem the coupon.
Boost money spent value per person and boost sales Offer the customers digital scratch cards while they wait for their food. This will increase the customer experience and image of your restaurant. Think about customers who are waiting for their food. Offer them a digital scratch card and enrich the customer experience. Compared to traffic generating discounts, these discounts can be less valuable since they’re already at the place. Let the participants win discounts such as 1$ for the next drink.
Improve your restaurant’s brand awareness When customers like the experience at your restaurant, they will spread the word in their circle. When they do so, you’ve already improved your restaurant’s brand awareness and image. When many customers spread the word, your restaurant will have a positive position in people’s minds.
Improve the customer experience One of the main reasons to use digital scratch cards is to improve your restaurant’s customer experience. Customer experience has become crucial for customers in all kinds of sectors. Treat customers well and offer them a good experience, and the odds rise of those people returning to your restaurant. Treat them the wrong way, and they won’t return ever or, even worse, spread a negative word of mouth. One of the ways to offer customers a unique experience is by implementing digital scratch cards in your mobile marketing efforts.
Fear of missing out FOMO. Many people have already heard about it, but what is it exactly? It’s in most humans’ nature not to want to miss out on something unique. However, so many people have a fear of missing out. Respond to this by providing those people a chance to win a discount. Those people will redeem it right away because they don’t want to miss out on the discount they won on their lucky day!
Capture customer data While offering digital scratch cards, you can ask the customer to fill in a form. For example, customers need to fill in this form to be able to redeem their coupons. When you capture customer data, you can reach people who already interacted with your digital coupon campaigns. It’s one of the best ways to kickstart a customer database and finetune your personalized marketing.
Conclusion: why should you use digital scratch cards to boost conversions? Digital scratch cards can be used for lots of reasons and are very convenient in almost every situation. For example, your restaurant can improve its image or increase its conversions by providing engaging digital scratch cards.
Tablesfull is a restaurant-focused agency. They are helping restaurant owners to optimize their marketing efforts. Tablesfull has invented its proper strategy to do so. They aim to sell for three visits instead of only one. After three visits, the chances almost double of becoming a regular.
Campaign setup: One particular campaign Tablesfull is proud of is their case with a pizza restaurant. The restaurant was looking for a solution to raise engagement, bring in more visitors, and eventually boost sales. Tablesfull came with a concrete plan to make that happen.
Tablesfull used Coupontools to create digital coupons for the pizza restaurant. They created multiple types of coupons: regular coupons, scratch & win, and spin wheels. For the first coupon, they focused on data capture. Before the coupon user was able to redeem the coupon, he had to enter his details. This way, the pizza restaurant kickstarted a proper customer database. It allowed them to reach the same audience again directly, an audience that’s likely to interact with your promotions.
For the distribution of their first coupon, they mainly used Facebook lead ads. Because they hadn’t any personal data yet, this was the best option. Later on, they would use the personal data to communicate with the audience directly.
By using mobile device validation system with a unique location password, Tablesfull guaranteed fraud-proof campaigns. Because the pizzeria had multiple locations, every redeem location had its unique validation password. This way, it was easy to track which coupon was validated in which restaurant.
To track is to know: The campaign resulted in many exciting campaign statistics such as open rate, claim rate, redeem rate and which restaurant was the most popular. An overview of this helps you understand where people would drop out in your coupon campaign. If you notice that you have a high open-rate but a low claim rate, you may be asking too much data compared to the discount value you’re offering in return. Apart from the campaign data, the campaign resulted in a lot of personal data as well.
This blog is copied on Burger King and Coupon Tools Case Study.
Kout Food Group is a Kuwaiti-based company, founded in 1982, operating in Kuwait, the United Kingdom, and Kurdistan-Iraq. In Kuwait, it operates franchises of Burger King, Pizza Hut, Taco Bell, Applebee’s… Let’s deep-dive into the Burger King case and how Coupontools contributed to it.
Campaign setup: The original campaign idea was as follows. Kout Food wants to distribute digital game coupons in a fast-food restaurant. In this way, they want to boost spending in the fast-food restaurant but at the same time offer a unique experience to the visitors.
The distribution of the coupon was done in the fast-food restaurant using a QR code. Posters, provided with the QR code, hang up in the fast-food restaurant. Visitors scan this QR code. Then the game coupon opens in the browser.
The user can play the scratch & win coupon on his smartphone. Almost every player wins a prize. Most prizes were like a free menu or sandwich. However, there were also some grand prizes to win; like iPhone, ear pods, I watches. After the player sees what prize he has won, he is asked for his phone number to obtain the prize. If the player does not fill this in, he will not be able to claim his prize.
For safe validation and thus prevention of fraud, validation with own imported validation codes was set up. In this way, Burger King completed the digital coupon validation using QR Code Validation System.
Digital always has a unique advantage. It is fully traceable. It gives Burger King a thorough insight into the success of the campaign. It clearly showed that it was a hugely successful campaign. The validation ratio was extremely high. Almost every player who won and then carried out the claim gesture also redeemed the coupon.
ကျွန်တော်တို့ AR ကိုပြောပြောနေပေမယ့် ဘယ်လိုမျိုးသုံးရလဲဆိုတာကို မပြောမိခဲ့ဘူးဗျ။ ဒီနေ့မှာတော့ AR Experience ကိုဘယ်လို အသုံးပြုလို့ရတယ်၊ Brand တွေအနေနဲ့လည်း ဘယ်လိုလုပ်လို့ရတယ်ဆိုတာ share သွားမှာပါ။ အရင်ဆုံးအနေနဲ့ AR နဲ့ VR ရဲ့ ခြားနားပုံကို ဖော်ပြသွားပါ့မယ်။ VR ဆိုတာကတော့ Digital Content တွေကို Headset တပ်ပြီး ကြည့်ရတာဖြစ်ပါတယ်။ User အနေနဲ့ Headset ရှိမှသာ VR experience ကိုခံစားနိုင်မှာဖြစ်ပါတယ်။ AR ကတော့ VR လိုမဟုတ်ပဲ ဖုန်းတစ်လုံးရှိရုံနဲ့ ကိုယ့်အပြင်က တကယ့်ပတ်ဝန်းကျင်အပေါ်မှာ ထပ်ပြီး ဖြစ်နေတဲ့AR Content တွေကို ခံစားနိုင်မှာပါ။
AR Vs VR
User တွေ အနေနဲ့ AR App ကို download ယူ၍သော်လည်းကောင်း website link ဖြင့် Browser ထဲ ဝင်၍လည်းကောင်း Facebook နဲ့ Instagram တို့လို Social Media Appတွေမှာ လည်းကောင်း AR ကို အသုံးပြုနိုင်မှာဖြစ်ပါတယ်။ ဒါ့ကြောင့်မို့လို့ App, Web နဲ့ Social Media တို့ဟာ AR ကိုအသုံးပြုနိုင်တဲ့ channel တွေပဲ ဖြစ်ပါတယ်။
အဲ့ဒီ Channel တွေထဲမှာ ဆိုရင်တော့ ကုန်ကျစရိတ်အသက်သာဆုံးနဲ့ Reach အရောက်ဆုံးဖြစ်တဲ့အပြင် customer တွေအနေနဲ့လည်း အသုံးပြုရ အလွယ်ဆုံး ဖြစ်ကာ customer ရဲ့ Facebook App နဲ့ပင် ARကို အလွယ်တကူအသုံးပြုနိုင်တာကြောင့် Social Media AR ဟာဆိုရင်တော့ Brand တွေအနေနဲ့ marketing အတွက် ရွေးချယ်စရာတစ်ခုပဲ ဖြစ်ပါတယ်။ Social Media ပေါ်က AR မှာတော့ AR effect နဲ့ AR Game ဆိုပြီး ၂ မျိုးရှိပြီး မိမိတို့ Brand ရဲ့ Marketing Strategy နဲ့ ကိုက်ညီတဲ့ဟာကို အသုံးပြုနိုင်ပါတယ်။
Web AR နဲ့ App AR တို့ကတော့ Marketing Campaing အကြီးကြီး တွေနဲ့ပိုပြီးတော့ အဆင်ပြေပါတယ်။ ဥပမာ Pokemon Game လို လုပ်ဆောင်ရတဲ့ အဆင့်များသလို ပိုမို စွမ်းဆောင်ရည်မြင့်တဲ့ AR မျိုးကတော့ App နှင့် Web ဖြင့်လုပ်ခြင်းက ပိုမိုသင့်တော်တာမျိုးပါ။ App AR က customerကို ကိုယ့် ecosytem ထဲရောက်အောင် လုပ်နိုင်တာမို့ ငွေကြေးအကုန်အကျ များသော်လည်း user experiene အတွက် ပိုကောင်းသလို user ကိုလည်း ကိုယ့်ရဲ့ asset တစ်ခုအနေနဲ့ AR App ကို ပေးနိုင်မှာဖြစ်ပါတယ်။
Web AR ကတော့ ပေါ့ပေါ့ပါးပါးနဲ့ Link တစ်ခုပဲလိုပြီး ကိုယ့် Website မှာဖြစ်စေ၊ ကိုယ့် online shop platform မှာဖြစ်စေ၊ Facebook နဲ့ Instagram post မှာ ဖြစ်စေ၊ QR code ဖြင့် ဖြစ်စေ User အလွယ်တကူ သုံးနိုင်အောင် ပြုလုပ်နိုင်ပါတယ်။ ဥပမာအနေဖြင့် WebAR အနေနဲ့ Navigation လုပ်တဲ့အခါမှာ သုံးလို့ရပါတယ်။ Bus Stop မှာ QR Code Ads လုပ်ထားပြီး အဲ့ဒီ QR ကို customer က scan လိုက်ရင် browser ထဲရောက်သွားပြီး Camera ပွင့်လာကာ AR Digital Content များပေါ်လာပြီး ညွှန်းချင်တဲ့နေရာကို AR နဲ့ navigate လုပ်ပေးမှာဖြစ်ပါတယ်။
တကယ်လို့ AR ကို စိတ်ဝင်စားတယ်ဆိုရင်တော့ ကျွန်တော်တို့ rangoon.techကို ဆက်သွယ်ပြီး အသေးစိတ်တိုင်ပင်လို့ရပါတယ်ခင်ဗျာ။
AR Game ကတော့ customer တွေကို AR နဲ့လုပ်ထားတဲ့ Game တစ်ခုကစားစေပြီး အမှတ်အများဆုံးသူကို ဆုပေးတဲ့ ပုံစံမျိုးပဲဖြစ်ပါတယ်။ ပုံမှန်ရိုးရိုး Game နေရာမှာ Head Movement, Hand Gesture, Eye Control တို့နဲ့ ဆော့လို့ရတဲ့ AR Game အဖြစ်ပြောင်းလဲသုံးလိုက်တဲ့ သဘောပဲဖြစ်ပါတယ်။ ပုံမှန် Game ထက် ပိုလည်းမိုက်သလို Brand Experience တစ်ခုအနေနဲ့လည်း ဖန်တီးလို့ရပါတယ်။
AR Quiz
နောက်တစ်ခုကတော့ ကိုယ့် Brand အကြောင်းဘယ်လောက်သိလဲ Quiz မေးလို့ရတာတွေ၊ ကိုယ့် campaign theme (eg: World Cup Campaign) နဲ့ဆိုင်တဲ့ Quiz တွေကို AR နဲ့မေးနိုင်ပါတယ်။ အမှတ်အများဆုံးဖြေနိုင်သူကို AR Game လိုပဲ ဆုပေးတဲ့ ပုံစံမျိုးနဲ့ သွားလို့ရပါတယ်။
User-Generated Content
AR Game ပုံစံမဟုတ်တော့ဘဲ ကိုယ့် Brand နဲ့ ဆိုင်တဲ့ AR effect တစ်ခုခု၊ ကိုယ့် Product နဲ့ ဆိုင်တဲ့ AR Effect တစ်ခုခု၊ ကိုယ့် Campaign နဲ့ဆိုင်တဲ့ AR Effect တစ်ခုခု (သီတင်းကျွတ် seasonal campaign) စတဲ့ AR filter လေးတွေဖန်တီးပြီး customer ကို အဲ့ဒီ effect သုံးပြီး ဓာတ်ပုံရိုက်ကာ Social Media ပေါ်ပြန်တင်ရတဲ့ပုံစံမျိုးနဲ့ Contest မှာ ပါဝင်ဖို့ ဖိတ်ခေါ်လို့ရပါတယ်။ အကျိုးဆက်ကတော့ ကိုယ့် Brand ပါနေတဲ့ AR effect နဲ့ရိုက်ထားတဲ့ photo က customer ရဲ့ network ထဲထိ ရောက်သွားကာ ၄င်း network ထဲမှ မသိသေးတဲ့ customer များကိုပါ ကြော်ငြာပြီးသားဖြစ်သွားမှာ ဖြစ်ပါတယ်။
Participation Trophy
ကိုယ့်ဆိုင်ကိုလာတဲ့ customer တွေကို AR နဲ့ fun ဖြစ်စေမယ့် Activity တစ်ခုလုပ်ခိုင်းပြီး ပါဝင်သူတိုင်းကို စျေးလျှော့ပေးတဲ့ ပုံစံမျိုးလည်း လုပ်လို့ရပါတယ်။ စားသောက်ဆိုင်များ၊ Mart များတွင် ပိုသင့်တော်ပြီး order မှာယူ စောင့်ဆိုင်းချိန်အတွင်း AR Game ဆော့ခိုင်းထားကာ Brand နဲ့ Engagement တစ်ခုကို ဖန်တီးလို့ရပါတယ်။
We generally divided marketing funnel into awareness, consideration and conversion. According to each stage, we can run AR campaigns to achieve marketing goals.
Raising brand awareness with AR campaign
To raise brand awareness, Brands can produce AR filter that relates to seasonal events or festivals or celebrity or entertainment or emotional connection. If the audiences use this Brand’s AR filter, capture and share it on social media, their friends can see that Brand’s content through photos or videos. In this way, Brand Awareness can be generated and many chances to go viral with these lovely AR. The ability to create content which the users can relate to and thus can expand the extent to which customers are able to recall or recognize a brand (which is the definition of brand awareness) is the main strength of social media AR marketing.
Boosting engagement from fans using AR Filter and AR Game
When we want to run a customer involvement campaign, Facebook AR Game can be used to boost engagement from fans. Photos or Videos contest (User-generated Content) campaigns enhanced with AR filter can also be run to boost engagement and then raise brand awareness in users’ networks. AR effects enabling user-generated content and AR games are those AR effects that can be used to organize fresh and innovative contests. Today, most brands run interactive marketing campaigns to engage with their customers and increase brand recall. Thanks to the reward system, people love to win a chance in a contest by engaging in interaction with the brand. Thus, these types of campaigns assist to achieve the overall objective of the brand (Brand Equity and Market Share).
Boosting sales with entertaining benefits
Thanks to the fact that every AR effect has its own link, some brands decide to put QR codes on their packaging or use target tracking to activate AR effects by clients who bought their product. This is a great way to add a special, fun bonus or give the customer a chance to participate in the AR contest and win a prize. Create a compelling offer for your customers (enhanced with Augmented Reality Customer Experience) at online/offline point-of-purchase or at the store location. In this way, you will have differentiation on customer experience than your competitors. (Lenslist)
We, rangoon.tech, always help marketers to achieve their goals using our blended knowledge of technology and marketing. We are always open to discuss about interactive marketing campaigns.
AR allows e-commerce customers to preview products or experience services in their own environment and on their own time, before electing to make a purchase. Using AR, your customers can preview products and be more likely to pick the right product the first time.
Here are the top four ways that e-commerce stores are currently using AR.
1. Social media filters.
We mentioned Snapchat up top. If you’ve been on there or Instagram Stories lately, you’ve probably used an AR filter. These filters were once used ‘just for fun’, but over the years there has been a rise in the number of brands who are jumping on the AR bandwagon.
Why are brands using social media AR filters? There are three key benefits:
Increased awareness of a brand or product: It is a great way to showcase a new product by telling people to ‘test’ how it’ll look on them.
Increased engagement: AR filters are a good way to boost audience engagement. For example, you can encourage people to tag you in their stories when they use the filter to enter a competition.
“Wow” factor: There are so many brands on social media right now. Adding an AR filter can help showcase just what makes you special.
Remember back in 2017 when Ben & Jerry’s created a highly interactive Facebook AR filter game to launch a new ice cream flavor? The game encouraged people to ‘catch’ marshmallows in their mouth. This type of filter takes more work to bring to market but it is endlessly entertaining and shareable.
We MakeUp, the Italian cosmetics brand, created an AR filter on Facebook that allowed users to ‘try-on’ different shades of its lipstick. Users could find their perfect match and make the purchase right away.
The creative involved a video that demonstrated the filter’s use, encouraging users to try it for themselves. The campaign was a huge success with53% higher CTR and a 28-point lift in sales when compared to video-only ads.
2. Preview placement.
Buying the wrong item is quite common in ecommerce because the customer can’t physically handle the product. For example, the shopper might buy a sofa set and later realize that it just doesn’t look good with the rest of the décor. That’s where preview placement can help.
It gives customers a real-time glimpse of what the product will look like when placed in their environment.
For example, Sony Electronics recently launched the Envision TV AR app as a way to “try before you buy”. This means that homeowners could preview how a Sony TV will fit on the wall or in the space that they had in mind for placement. With the app, users could accurately determine which TV size was perfect for their space by using a smartphone and the Envision TV AR app.
Etsy, an online marketplace famous for giving creators a platform to sell their art. With so many options it can be tough to select a print or painting, let alone visualize how it will look in a space. That’s why Etsy is helping consumers preview wall art in their own spaces with a new AR feature on its iOS app. So, you no longer have to rely on imagination alone when wondering if a certain print would look good above your couch.
Here’s another example of preview placement.
Burrow, a DTC furniture brand, uses AR to help customers visualize how their couches will fit in their living rooms. Their Burrow at Home app uses ARKit to place true-to-scale 3D models of Burrow’s couches in photos taken on customers’ iPhones and iPads.
3. Virtual try-on solutions.
According to a report from customer experience platform Narvar, the top reason why consumers returned goods from Amazon (34%) and other retailers (46%), was the wrong size, fit, or color.
Not every brand can offer a home try-on facility likeRevelry that allows dress samples and swatches shipped right to your door. But virtual try-on is an alternative that’s trying to close the gap.
AR helps online shoppers understand what they’re buying and how precisely items from clothing to cosmetics will work for them. Virtual try-on allows them to see how the item will look before adding it to the shopping cart.
Today, there’s a slew of brands who have embraced AR technology to offer virtual try-on functionality to the customers. For example, online jewelry retailer Kollectin’s app launched an AR feature called “Xperience” to let customers virtually try on jewelry.
Similarly, eyeglass maker Warby Parker is also playing in the AR space, allowing people to see what a pair of glasses looks like on their faces before making a purchase.
4. Interactive user manuals.
Today, user guides are becoming a lot smarter and interactive. With digital transformation on their shoulders, ecommerce brands are creating interactive user guides that run on top of their website or software. They help users better understand how their product works.
An interactive user manual responds to user actions, providing on-page contextual support when using a software, website, or application. It brands to automate customer support and onboarding and provide more autonomy to the consumer when using a new platform for the first time.
Many AR user manual apps scan the product and indicate the buttons in the real-life environment using graphical arrows and animations with text. While others like Ask Mercedes use Augmented Reality to let you explore the functions of numerous operating elements in a playful way.
Simply enter your questions into the chat text or voice and receive the corresponding response. Complicated issues are easily and systematically explained with images or descriptive videos.
We, rangoon.tech, provides you with a web-based augmented reality platform designed specifically to increase customer engagement and online sales.
